KIMS Hospital
Newnham Court Way, Weavering, Maidstone, Kent, ME14 5FT Also known as: Kent Institute of Medicine & SurgeryReviews
Reviews
Very nice location. Staff kind. Would have appreciated being told where I was on the theatre list when I was admitted.
My foot surgery was on 5 February. I had excellent treatment. All the staff were brilliant and I would like to commend Sylvia for her help and kindness during my brief stay. My after care has been excellent too although I do still have a final appointment before being discharged. Thank you to all the staff and Mr Wilmott.
Everyone I met was caring and considerate, and that includes the receptionists, the nurses, the radiologists, the carers when I was an in-patient, and the physiotherapists who saw me after the operation. I was always made welcome and treated with respect.
Everyone at this hospital is very polite caring and extremely professional.
The hospital is spotless and the food is of resturant quality.
I felt I was in safe hands.
Fantastic care at KIMs
From attending my consultation to coming into the hospital for surgery I felt I was in safe hands. All of the staff I encountered were friendly and reassuring and each displayed an air of confidence in their own ability to do their job which reflected very positively to me.
Should the need arise, I would have no hesitation on using this hospital again
Very clean and well run
Amazing hospital with next level care
Generally the whole experience in KIMS has been terrific. The preparation for surgery was very good. Meet, greet and care during my stay was just as it should be. Staff very curteous.
I would have welcomed a bit more advice and information on post operative pain management once the hospital grade course of pain relief ran out.
If I'm critical it would be that the information via lifeboxhealth isn't great. The physio provided a different exercise plan. The explanation and expectation of recovery progression was not reflective of experience and really did fail to put across the level of post op pain and it's duration. (And I'm not just reflecting on my experience but I'm part of a knee replacement group and their experience would confirm my observation) The post op questionnaire from lifebox was very poorly worded rendering the thing useless. Lifeboxhealth is definately the weak link. You'd also expect everything to happen via lifeboxhealth but it doesn't. KIMS medical staff communicate separately and appear to hold lifeboxhealth in contempt.
Great hospital, nice friendly staff - very clean and tidy :)